Application Maintenance and Support (AMS)

Business continuity with zero or minimal disruptions is how successful companies operate across the globe. Technology-enabled operations offer managements the time and space to focus on other significant areas of enterprise activity such as product/service innovation, expansion, diversification, efficiency, and productivity – because process automation has taken out the many operational pitfalls that had the underlying risk of manual intervention at crucial stages, rendering much losses to the company (financial as well as reputational).

However, like so much else in this world, no software ever built functions well unless it is well taken care of. You don’t want to discomfort your customers by making them wait to avail your service offerings, or you can’t have a broken functioning of your operational set-up that not only affects the efficiency of your workforce but also incurs you costs (actual and opportunity).

Therefore, application maintenance and support are pivotal for the success of enterprise IT. Peritus offers app maintenance and support services aligning with client-specific SLAs while always adhering to standards, procedures, and practices of the industry.

We offer AMS services via the following approaches:

• Flexible support models (Onsite, on-shore/near-shore, offshore)
• Engagement models (SLA-based, Output based, etc.)

Supporting our AMS are our 3 development centres in India that are located in the most happening IT hubs of the country with fully equipped resources (infrastructure and technology) to ensure that all your business apps are kept well maintained and fully functional, thereby ensuring your business has maximum continuity.